Privacy Policy.

Nile Cruise Reservation Center helps travellers compare Nile cruises and send enquiries about vessels, routes and custom journeys. This policy explains how personal information is handled when you use our website, contact our team or request help planning a trip. For privacy questions, please use our contact page.

Our enquiry forms ask for contact details such as your name and email address. Depending on the form, you may also provide a telephone or WhatsApp number, nationality, travel dates, number of adults and children, preferred route, cruise style, budget and a message about your plans. Required fields are marked on the form.

Please share only information needed for your enquiry. Avoid sending payment card details, passport copies or detailed medical records through general enquiry forms or live chat. If accessibility support is relevant, you can describe the assistance you need without including a medical history.

Information submitted through our forms is processed by the website's form system and used to receive, organise and respond to your enquiry. Enquiry details may also be sent to our team by email and recorded in our customer relationship management system to support follow-up and prepare suitable options.

Submitting an enquiry starts a conversation about your trip; it does not by itself confirm a reservation or take a payment. We use your chosen contact details to discuss your request. You can ask us to stop following up about an enquiry.

Website hosting and security systems may process technical information such as IP addresses, browser details, request times and error or security logs to operate and protect the website. Cookies or similar technologies may be used by website features and embedded services.

You can manage cookies through your browser settings. Blocking them may affect features such as live chat or other embedded content. This policy does not mean that visiting the site gives blanket consent to every third-party use of your information.

We use Tawk.to for live chat. The chat service may process messages you send, contact details you choose to provide and technical information about your visit. See the Tawk.to Privacy Policy for its handling of this information.

We display traveller reviews through Trustindex, including reviews from Tripadvisor and other sources. Loading an embedded review widget connects your browser to its provider, which may process technical information. See the Trustindex Privacy Policy. External websites have their own privacy policies.

Hosting, form processing, email delivery, customer enquiry management, security, live chat and review display involve service providers. These services may process information needed for their functions. If your enquiry progresses to a travel arrangement, relevant details may need to be shared with the cruise operator or other travel suppliers involved in that request.

Some providers process information in countries other than your own. Their privacy information explains their processing locations and applicable safeguards. Information may also need to be disclosed where required by applicable law.

Enquiry information can be held in form records, correspondence and customer enquiry systems. How long it needs to be kept depends on the status of your request, any resulting travel arrangements, and applicable record-keeping requirements. You can contact us to ask about the information held for your enquiry or request its deletion.

Website access controls and security tools help protect information. No internet service can guarantee complete security, so please avoid including unnecessary sensitive information in messages.

You can contact us to ask about access to your personal information, correction of inaccurate details, deletion, or restrictions on further use. Where processing relies on consent, you can ask to withdraw it. The rights available and any exceptions depend on applicable law.

We may need enough information to verify that a request concerns your own records. Please start with your name, the email address used for your enquiry and the nature of your request; do not send identity documents unless a secure method is agreed. Some records may need to be retained for legal obligations or an existing travel arrangement.

Trip planning forms may ask an adult organiser for the number or ages of children travelling. Please provide only the details needed to plan the journey. An adult should handle travel enquiries on behalf of children.

For a privacy question or request, use our contact form and select General question. Please make clear that your message concerns privacy. Changes to this policy will be published on this page, with the last-updated date shown above.